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W H A T   Y O U   C A N   E X P E C T . . .

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CONGRATULATIONS--again! We're now ready for the installation! Yay!


We know it's been a long time coming and you're ready to just get to it! And so are we...we can't wait for you to see what we've done with the space. 

But prior to getting started, we wanted to give you a heads up on what to expect with our installations. Let's jump right into it:


    • As you may know, we are ​

  • LUNCH:

    • In order for us to work many hours, we will need to eat. Do not be surprised if you come to the job site and our crews are taking a lunch break. ​This is a normal part of the process and this time has been factored into your installation. Generally, we will eat around a standard lunch period (noon) so if you decide to come by the house, do not be alarmed.


    • We do require clients to allow our team members access to at least one of the bathrooms in the home. We have not allocated funds for porta potty rentals. Please let one of our team members know which designated bathroom to use and we will be sure to have it cleaned, prior to our exit. 


    • Up to this point, our teams have not charged for professional cleaning of the home, after our departure. However, we do bring a broom, vacuum, and additional cleaning supplies. If you are 


    • If there are animals in the home during the installation, we do require that they


    • It is common to have existing pieces in the home, prior to the final installation. Additionally, we are aware that it is likely for a client to want to keep certain pieces, which we have potentially considered for our design concepts. However, if there are pieces in the home that are not being used for the intended design installation, we will need help relocating them. Here are some examples:

      • Relocate within the home: If there is furniture that is in one room of the home but needs to be moved into another room, be sure to let us know. Our teams can manage this relocation. However, when doing so, the client is responsible to make the accommodating space in the ​room in which the existing piece will be located. For example: If there is a dining table that is being replaced but you want the existing one to be moved into the basement, then the client must make sure there is space in the basement for the dining table to be relocated.

      • Give to friend or family: Oftentimes when clients purchase new items they will donate pieces to friends of family members. If this is the case, be sure to contact them, prior to the installation, to have these pieces removed before the install date. If not, our team is happy to move these items into a separate room, or garage, for easy access. We will not keep these items in rooms where there will be installations.

      • Sell or donate: If there are existing pieces within a home, that will not be used after project installation, it is on the client to 

    • Lastly, for any existing products you may have, be sure to clean in and around these pieces, prior to our teams arriving. Sofas, beds, dressers, etc, can often hide unmentionables when furniture is moved. In order for us to maintain your privacy, please have those items moved prior.

Lastly, you may need to move out. 

If there are any objections to these requirements, please let us know. We are happy to make any accommodations that will create more comfort and convenience on behalf of our clients.

We are here and listening, if you have any questions or concerns--we will be happy to clarify this step of the process...

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